We define "Tabi Life" as the excitement of traveling. We provide DX solutions that connect hotel facilities and travelers so that travelers can have a comfortable and wonderful trip with a feeling of "Tabi Life".
We provide both system and consulting support to solve the following problems that many facilities face.
We want to increase direct booking.
The goal of all lodging facilities is to break away from dependence on OTAs. This is the biggest challenge in the lodging industry with a bright future. It is said that the average in-house website reservation rate is 6%, how about your hotel?
We are short-staffed, what should we do?
According to the Ministry of Health, Labor and Welfare, the hotel industry ranks highest in both job entry and turnover rates. Along with a decline in service quality due to labor shortages, even employee motivation is declining.
Low IT Literacy
In this era of digitalization, the level of IT literacy of employees has a significant impact on the performance and growth of accommodations.
Inefficient Operations
The hotel industry faces challenges such as the existence of numerous uncoordinated systems, a wide range of business activities, and long employee hours, which places a heavy burden on employees.
Feature article from "HOTERES".
The article describes our vision of an ideal hotel ecosystem and our platform "Smartphone Concierge (former SPOT)" which improves the engagement between accommodation facilities and guests. Please take a look.