INBOUND FIRST HOSPITALITY ALLIANCE

Tabi Life株式会社
VISION

What is IFHA?

IFHA (Inbound First Hospitality Alliance) is an alliance specialized in inbound solutions for the hospitality industry. We provide solutions to make travel in Japan easy.

IFHA is the first of its kind in Japan, utilizing the latest network to provide one-stop solutions for hospitality facilities regardless of size, and aims to realize ideal operations that make the most of each facility's qualities.

Technology and IT Support

We provide hotel systems developed based on feedback from the hotel industry and IT consulting services by IT professionals exclusively for alliance members.

Analysis Data

A variety of data from our system is collected and shared to help facilities optimize daily operations. Through data analysis, we help provide better stay experiences and improve guest satisfaction.

Post-launch Support

We support hospitality facilities through regular consultations. Analysis data and best practices are shared as well as methods to further utilize our technology.

Membership Benefits

Revenue Increase
Increase booking rates on your own website and upsell within your facility
Multilingual Support
Our systems allow browser translation, making communication with inbound guests smooth and efficient.
Operational Efficiency
By digitalizing information, check-in procedures and handling guest inquiries are streamlined, ultimately enhancing guest convenience.
Cost Saving
Facilities can provide customized information and respond to guest requests while reducing paper usage, minimizing the environmental impact.
Enhance Marketing
Analyzing customer data to understand their needs enables hospitality facilities to offer personalized promotions and execute effective marketing campaigns.

Smartphone Concierge

Engagement / Guest Relations Platform
Easily accessible from the guest's own smartphone.

Main Features

・Post facility information
・Post information about nearby attractions
・Banner Ads
・Link with SNS
・Check-in Guide
・Link with external systems

Why is it so easy to use?

・All you need to do is scan a QR code
・Guests use their own smartphone
・No need to download apps
・All the information is in one place
・More than 100 languages are supported
Mobile Order
Restaurant and in-room
dining orders digitalized
Mobile Order
Increase guest satisfaction by posting images and details of your menus
・Significantly reduces order time
・No system integration required
・No need to order by phone
・User-friendly
AI Chatbot
AI chatbot specialized in "hospitality"
for guests during their stay
AI Chatbot
Immediate 24-hour support for guests
・One-click user experience
・AI supporting facility management
・Support in Japanese, English, Simplified Chinese, Traditional Chinese, and Korean
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IT Consulting and Support

You can ask questions about Smartphone Concierge
as well as other IT issues in general.
How to use our products
How to use our products
Technical support on system operating procedures, etc.
Technical support on system operating procedures, etc.
Maintenance
Maintenance
General IT consultation
General IT consultation
Professional consulting
Professional consulting
System Development
System Development

IFHA Members

GRANP
MIRU KYOTO
MIRU NISEKO
AKKAMANDA AOYAMA
8HOTEL
KAMAKURA HOTEL
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IFHA Business Partners

Astrolab
DXHub
Vacan
MT Technologies
PacRim
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If you have any questions about IFHA,
please feel free to contact us.