Can I use multiple Tabi Life products together?

Yes. GEM, Smartphone Concierge, MenyGo, LYNK_ME and more can be used on their own or combined. Adopting them together through IFHA connects them for a consistent, end-to-end experience.

How do I choose the right Tabi Life solution?

Tell us your business and challenges and we'll recommend the right product mix. Start with a quick inquiry or a free consultation.

How do I request a demo?

Reach out through the contact form and we'll arrange a demo tailored to the products you're interested in.

How do I contact Tabi Life?

Use the contact form or email info@tabilife.co.jp; the right person will get back to you based on your inquiry.

How quickly will you respond to an inquiry?

We review your message and a team member follows up; let us know if it's urgent.

Do you offer support after launch?

Yes. Most products come with support from setup through ongoing operations, plus IT and data-analytics help for IFHA properties.

How is pricing determined?

It depends on the product, your scale and how you adopt it. We provide a tailored quote after understanding your needs.

Can I request a quote?

Yes — contact us and we'll prepare a quote based on how you plan to use it.

Do you have case studies or proven results?

Yes — we have more than 400 properties in Japan and more than 15 in Vietnam and a wide range of businesses use our products. See the case studies page for examples.

Where can I follow Tabi Life's latest updates?

Our news page and Instagram https://www.instagram.com/tabi_pass share the latest — new partner properties, product updates and more.

Can we partner with Tabi Life?

Yes — we work with travel agents, rewards programs and businesses. Reach out via the contact form to discuss partnership.

Are Tabi Life's services multilingual?

Yes — many guest-facing services support multiple languages so international guests can use them in their own language.

Do guests need to install an app?

Most guest-facing products are no-download — guests use a QR code or browser, with no extra devices required.

How is data security handled?

Guest and business data is handled appropriately; contact us for details on data handling.

Can solutions be customized to our brand and needs?

Yes — depending on the product, it can be styled and configured to your brand, design and operational needs.

What makes Tabi Life different from other providers?

Our AI-native technology is born from real property operations and offered as one connected ecosystem — with support from strategy through development and operations.

Can companies outside Japan work with Tabi Life?

We run a multinational team and work with companies in Japan and abroad; contact us to discuss.

What does the onboarding process look like?

After you contact us: we understand your needs, propose and quote, then roll out and go live — with Tabi Life supporting setup per product.

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Jul 2, 2026

Ito Yokado Launches GEM-Powered Digital Experience for the 2026 Ochugen Campaign

Shoppers can now discover brands, explore gift selections, and access detailed product information through an interactive mobile experience at Ito Yokado's flagship Omori store.

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