case studies

Proof, in the field.

Events
How Meiji Jingu Stadium brought in-seat ordering to fans with meny go
2,974 orders · ¥8.95M earnings · 72% ordered during the game (2025 season)
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Hospitality
How A25 Hotel serves Ho Chi Minh City guests in five languages with Smartphone Concierge
234 guests/month · 5 languages · 4h 8m engagement · ~130% above group average
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Hospitality
How The Strings Hotel Nagoya keeps guests engaged 3× above average with GEM
766 guests · 14h 44m engagement · ~3× facility average (May)
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Events
How Orthomol engaged 2,400+ visitors paper-free at Drugstore Show 2025 with GEM
2,400+ visitors in 3 days · paper-free booth · zero complaints
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Hospitality
How Iconia Hospitality (formerly Mystays) rebuilt its web platform for 170+ hotels
170+ hotels · full web platform + CMS · 6-month build · 30-person team
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Frequently asked questions
Can I use multiple Tabi Life products together?

Yes. GEM, Smartphone Concierge, MenyGo, LYNK_ME and more can be used on their own or combined. Adopting them together through IFHA connects them for a consistent, end-to-end experience.

How do I choose the right Tabi Life solution?

Tell us your business and challenges and we'll recommend the right product mix. Start with a quick inquiry or a free consultation.

How do I request a demo?

Reach out through the contact form and we'll arrange a demo tailored to the products you're interested in.

How do I contact Tabi Life?

Use the contact form or email info@tabilife.co.jp; the right person will get back to you based on your inquiry.

How quickly will you respond to an inquiry?

We review your message and a team member follows up; let us know if it's urgent.

Do you offer support after launch?

Yes. Most products come with support from setup through ongoing operations, plus IT and data-analytics help for IFHA properties.

How is pricing determined?

It depends on the product, your scale and how you adopt it. We provide a tailored quote after understanding your needs.

Can I request a quote?

Yes — contact us and we'll prepare a quote based on how you plan to use it.

Do you have case studies or proven results?

Yes — we have more than 400 properties in Japan and more than 15 in Vietnam and a wide range of businesses use our products. See the case studies page for examples.

Where can I follow Tabi Life's latest updates?

Our news page and Instagram https://www.instagram.com/tabi_pass share the latest — new partner properties, product updates and more.

Can we partner with Tabi Life?

Yes — we work with travel agents, rewards programs and businesses. Reach out via the contact form to discuss partnership.

Are Tabi Life's services multilingual?

Yes — many guest-facing services support multiple languages so international guests can use them in their own language.

Do guests need to install an app?

Most guest-facing products are no-download — guests use a QR code or browser, with no extra devices required.

How is data security handled?

Guest and business data is handled appropriately; contact us for details on data handling.

Can solutions be customized to our brand and needs?

Yes — depending on the product, it can be styled and configured to your brand, design and operational needs.

What makes Tabi Life different from other providers?

Our AI-native technology is born from real property operations and offered as one connected ecosystem — with support from strategy through development and operations.

Can companies outside Japan work with Tabi Life?

We run a multinational team and work with companies in Japan and abroad; contact us to discuss.

What does the onboarding process look like?

After you contact us: we understand your needs, propose and quote, then roll out and go live — with Tabi Life supporting setup per product.