· Product

Chatbot / Chatroom

24/7 multilingual guest support with live-staff handoff.

Round-the-clock, multilingual guest communication that also drives upsell.

IFHA

HotelsRetailEvents
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the solution

How Chatbot / Chatroom solves it.

24/7 support

Always-on guest and customer help.

Upsell

Recommend products and lift conversion.

Efficient

Handle routine questions automatically.

Learns

Improves from real guest questions.

delivery model

Hotels

24/7 multilingual guest support and messaging, built into the smartphone concierge.

Retail

Customer support and product recommendations that upsell.

Events

Attendee FAQ and live help at scale.

Tabi Life has provided chatbot functionality within its smartphone concierge for years, letting hotels respond to and communicate with guests day and night, in multiple languages.

24/7 support · Upsell & conversion · Efficient communication · Learns from guest questions.

See Chatbot / Chatroom in action

24/7 multilingual guest support with live-staff handoff.

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Chatbot / Chatroom — frequently asked questions
What is the Chatbot?

Tabi Life's Chatbot is a 24/7, multilingual guest-communication tool. It answers routine questions automatically and hands off smoothly to staff when needed.

Is it multilingual?

Yes — it's built for multilingual communication with international guests.

Can it help with upselling?

Yes. Beyond answering guests, it can support upselling by suggesting on-site services and add-ons.

What happens with questions it can't handle?

It hands those off smoothly to staff, combining automated and human support without hurting the guest experience.

Will it reduce staff workload?

Yes. Automating routine questions around the clock frees staff to focus on higher-value service.

What venues can use it?

Primarily hotels, but also retail, events and other settings where guest communication happens.

How can I learn about availability and pricing?

Contact us and we'll share the latest on timing, requirements and pricing.

How is guest data and privacy handled?

Guest interactions are handled appropriately; we'll share data-handling details as availability approaches.

Will it work with the existing Smartphone Concierge?

It builds on the Smartphone Concierge's chat and can be used together with your existing guest touchpoints.

Which languages will it support?

It will support major languages for inbound guests; specifics will be shared at launch.

Can responses be customized to our facility?

Yes — it's planned to optimize answers to your facility's information and services.

What if the answers incorrectly?

Difficult cases hand off to staff, combining human support to maintain quality.

Will integration with existing systems be required?

We'll advise on integrations for your environment and share details toward launch.

How can we express early interest?

Contact us and we'll keep you updated on timing and onboarding.